Mix and Match
Shipping policy
Processing Time:
All orders are processed within 1–3 business days after order confirmation.
Delivery Time:
Estimated delivery time is 5–10 business days, depending on your location within Saudi Arabia.
Shipping Charges:
Shipping charges (if applicable) are calculated at checkout and shown before payment.
Order Tracking:
Once your order is shipped, you will receive a tracking number via email or WhatsApp to monitor your delivery status.
Delays:
Delivery times may be affected by public holidays, customs clearance, or unforeseen courier delays.
Return & Refund Policy (7 Days)
We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.
Eligibility for Return:
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Item must be unused, unworn, and in original packaging
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Item must be in the same condition as received
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Proof of purchase is required
Non-Returnable Items:
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Used or damaged products
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Items returned without prior approval
Return Process:
To start a return, please contact our support team with your order number. Once approved, return instructions will be shared.
Refunds:
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Refunds are processed after item inspection
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Refunds are issued to the original payment method
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Processing time: 7–10 business days
Damaged or Wrong Items:
If you receive a damaged or incorrect product, contact us within 24 hours of delivery with clear photos for quick resolution.
